Shipping & returns
Orders will be shipped within two working days. We continue preparing your chocolates in your order on the day itself. You will receive a T&T when your package has been sent.
Packages are sent by PostNL. From €75,- and more we deliver for free within the Netherlands, otherwise €6,95 will be charged within the Netherlands
Please note; are you sending your order to a different person? PostNL doesn't share any notification letter in case of absence on time of delivery in the post box. Send your T&T details to the receiver or keep an eye on the tracking in case the package will be delivered to any neighbors or a PostNL point.
Please note that PostNL might delay the delivery of your package. This is beyond our control. We will ship as promised however it might occur that delivery will happen later due to the delay with the courier.
Due to hygienic reasons we do not accept any return items. Please do share any feedback with us if a product is damaged or did not meet your expectations.
You can contact us at [email protected]
We are not responsible for packages that are delayed by the courier PostNL and are delivered after holidays. Please order your products on time and pick up your order in one of our stores to make sure it's on time.. We do not offer any refunds when orders are delayed