Shipping & returns

Shipping

Please note that in november and december we receive many orders. We continue preparing your chocolates in your order on the day itself, therefore it might occur that your order gets slightly delayed. Orders will be shipped within 48h otherwise we will inform you

Orders placed before 3PM will be shipped on the same day. Packages are sent by PostNL. From €40,- and more we deliver for free within the Netherlands, otherwise €3,95 will be charged within the Netherlands 

 

Returns

Due to hygienic reasons we do not accept any return items. Please do share any feedback with us if a product is damaged or did not meet your expectations. 

You can contact us at info@vansoest-amsterdam.nl 

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